BeyondTrust warned customers on Thursday to patch a critical flaw in its Remote Support (RS) that has been exploited in zero-day attacks since late August.
Remote Support is the company's enterprise-grade support solution that helps IT service desks, help desks, and customer support teams troubleshoot issues remotely.
Tracked as CVE-2026-102764, this actively exploited authentication bypass vulnerability lets unprivileged remote attackers perform file operations on unpatched appliances and affects RS 26.2.3 or earlier. BeyondTrust patched the security issue for all Remote Support and Privileged Remote Access SaaS customers on October 8, but self-hosted installations must be patched manually if automatic updates are not enabled.
While the company shared limited details about the vulnerability, it said the zero-day was abused in the wild by a suspected China-nexus espionage actor tracked by Mandiant and Google Threat Intelligence Group (GTIG) security researchers as "Armory Castle" (formerly UNC5221) and by cybersecurity firm CrowdStrike as "Warp Panda."